| Outsourcing Customer Service -
01-09-2007, 01:11 PM
Howdy,
I'm wondering if anyone here outsources their customer service (ie. answering customer and prospect emails, handling incoming 1-800 calls, processing refunds, etc.)
If so, could you recommend a good outfit that does this kind of stuff? I don't have a huge volume of customer service, but the hour or two a day it takes me could definitely be spent more constructively!
Thanks,
Michael |