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Michael M is on a distinguished road
 
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Default Outsourcing Customer Service - 01-09-2007, 01:11 PM

Howdy,

I'm wondering if anyone here outsources their customer service (ie. answering customer and prospect emails, handling incoming 1-800 calls, processing refunds, etc.)

If so, could you recommend a good outfit that does this kind of stuff? I don't have a huge volume of customer service, but the hour or two a day it takes me could definitely be spent more constructively!

Thanks,

Michael
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Default Re: Outsourcing Customer Service - 01-09-2007, 08:23 PM

I have the perfect person. She worked for us for 2 years until we hired someone in house full time.

Her name is Sharilyn, PM me if intersted.


Ricky Breslin
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