Quote:
Originally Posted by craftsman Thank you all for your candid advice... very helpful!
Here are some of my thoughts on the card:
A) It's aim is to get businesses to call for a quote. (Or that's what it's supposed to be, anyhow.)
B) Many businesses just assume Staples will have the better price and don't bother considering anyone else... "reason to call" #1 is telling the reader, "no Staples does not have the best prices, call and see, you will save money". Isn't that benefit enough to motivate a call?
C) Staples does not do deliveries ("reason to call" #2), isn't the time-saving convenience of free delivery a significant and unique benefit?
D) One of the things customers of my client like best about doing business there is the personal contact with people who know their name, who will take the time for a little chat and are part of the same small business community. (Local population is about 25,000.) That sense of personal connection, I thought, was unique compared to Staples and is what I tried to get at in "reason to call" #3. Using first names I thought was a helpful way of showing this "personal connection" difference.
The client is a friend and has very little money to spend in marketing.
Sending the card to around 200 businesses will cost about $200.
How successful would it need to be show the client it was a worthwhile effort? Just one new customer could make that difference...
I'm not trying to talk myself into something that just is not going to work... but with a tiny budget it's my best shot so far...
A single pen in the offer does seem a little skimpy... that should be a box of pens, for sure.
If you have any other thoughts on the card or on other ways to work with a tiny budget I'd love to hear them.
Thanks again everyone!
Scott
btw, I did read that post by Barry Densa on USP... it's excellent... maybe I am still sounding just like the client he described? |
Scott do you or the business owner have any idea what the lifetime value of one customer is?
I think if you did you probably wouldn't try to get out there with the least expensive direct marketing piece on the planet. I think a post-card is a fine follow up piece but for an introductory piece I don't think it's a good choice.
As far as the benefits...
1. Price
2. Delivery
3. Personal service
Gee how many small businesses are trying those every single day and failing miserably?
BTW my Staples does free delivery-- just sayin.
Your office supply business client needs more than that. They need something that really separates themselves from the competition. They need to dig deeper. Some possible differences?
1. Free coffee/tea.
2. Free same-day delivery.
3. Quarterly gifts.
4. Free seminars bringing in business experts to speak.
5. Monthly print newsletter.
There ya go.