Quote:
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The tone should be like we're sitting at the bar explaining something exciting to my buddy...
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I would say the job of the opening is to get the rest of the letter read. Proof is not mutually exclusive to rapport-building. And information is the stuff of proof. In fact, it convinces a reader -- who by the way is not your buddy -- to give your letter a fair hearing.
From the first two paragraphs of a successful radar detector ad...
"Although nine different errors have been documented for traffic radar, the most common source of wrongful tickets is mistaken identity.
It's hard to believe, but traffic radar does not identify which vehicle is responsible for the speed being displayed. It shows only a speed number and nothing else. The radar operator must decide who is to blame."
From the first three paragraphs of a Joe Sugarman ad...
"It's strictly for men. It's mascuine, tough as nails and hard to destroy.
But putting the hype aside, the Black Bullet is a major design breaktrough in sunglasses.
Each lens is made of Optic Steel -- a new space-age material almost equivalent to the strength of steel but with incredibly clear optical properties."
From the first two paragraphs of a mailing from Dr Gary North...
"In 1996, Union Pacific had just taken over a smaller rail company called Southern Pacific. Ther merger was supposed to be smooth sailing. It nearly caused an economic collapse. How?
Merging the two compaies computer systems created a backup of 40,000 rail cars -- enough to make a single train 500 miles long. Deliveries were delayed by as much as 30 days... in some cases, they never happened at all. 24 million bushels of grain sat in Kansas and rotted for over six months. Millions of dollars were lost. Chevron lost so muuch money thhey were forced to hire a fleet of trucks to make up the difference. All because of a "little" computer glitch."
From a Bob Bly salesletter selling his services, first three paragraphs...
"For many people, industrial advertising is a difficult chore. It's detailed work, and highly technical. To write the copy, you need someone with the technical know-how of an engineer and the communications skills of a copywriter.
That's where I can help.
As a freelance industrail and high-tech copywriter who is also a graduate engineer, I know how to write clear, technically sound, hard-selling copy. You'll like my writing samples--ads, brochures, catalogs, direct mail,
PR, and A/V. And you'll like having a writer on call who works only when you need him."
First three paragraphs of a classic Barron's letter...
"Back in 1925, Barron's published an article suggesting how $100,000 might be well invested in securities for a widow with two small children.
The plan was based on a set of ten rules for investors, stated in the article.
The securities (stocks and bonds), all picked in accordance with the first seven of the ten rules, are today worth $379,002."
And of course the example I have already given. Notice a trend? Some claim or factoid or event, no matter your point of view, sets the reader up for a conversation about a topic of importance.
When you get to the point in a letter, especially one selling business advice, you build rapport in a very importan way:
by showing respect for a busy reader's time and limited attention. You generate reader interest by showing their attention wil pay off
by getting to the point.
Your buddy in the bar will give you far more leeway than the reader of that letter. You can drone on and on about nothing with your bar budies.
And why is that? Because, with your bar buddies
you have already established a rapport. Unless you respond to the reader's interest with some good, old fashioned
information, you're essentially like the strange guy in the street, talking to himself.
In a one-page letter you get on point quickly. In an eight, sixteen, or twenty-four page letter you have to get on point quickly. Why? Because if you don't the reader is going to base their decision on the one, indisputable piece of information you've given them --
the thing they're holding in their hand is twenty-four pages long and poised conveniently over their waste basket.