Thanks, Janet, you're the best. Your suggestions make perfect sense. I've honestly gone over this letter so many times with him, my eyes are glazing over and I just can't look at the copy objectively anymore.
You're right that I need to demonstrate my expertise. We had a call today in which I think I got my point across, telling him that most people are going to just scan the letter for pertinent information and that we need to hook them right away. But he was so anxious about the tone of the letter that I really felt I needed to step away from the situation and get some fresh opinions. He even had a family member look at it, who took out all of the subheaders and anything remotely sales-y and condensed it to several long blocks of text! Aye.
I have some work to do. Thanks again.
