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These clients can see I am passionate about what they sell --and it's created trust, mutual appreciation, and I feel like I'm part of the family!.
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Exactly, Suzanne. Clients can tell if you have a heart for something. All other things being equal, why would they hire a generalist when they can hire a specialist who not only knows their industry, but loves it too? I've gotten to know a number of my alternative health/dietary supplement clients beyond just a professional basis. Our conversations often include talk of alternative health approaches we use in our personal lives, for example. I've turned more than one client on to certain supplements, and I've learned from them, too. We have a shared interest, and they know that because I walk the talk, I make an even better advocate for their product or service.