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Originally Posted by Mr. Subtle He has joined the GLAZERs of the marketing world. |
I actually flew up to B-More, MD for his conference last month with my wife. Of course you had to pay $99 to reserve your seat of course, which is cool.
But of course, in Glazer/Kennedy fasion, they NEVER refunded my money back and I had to call to get them to do they job they promised they'd do.
I like Dan's stuff, learned a lot from it. I even bought Glazer's "Retail Business System". But as far as being on top of their game when it comes to customer relations and keeping their word, they are the worst.
I hope one day they decide to make customer service and telling the truth a priority.